Frequently Asked Questions
Find answers to common questions about Blackburn Athletics’ programs, policies, and services. Whether you’re new to fitness or a seasoned athlete, we’re here to help you on your journey to better health and performance.
Getting Started
Am I entitled to a trial?
Yes, the free trial gives you access to a course, free of charge. To find out if you qualify, go to our FREE TRIAL page and follow the on-screen instructions. Once you’ve completed the form, you’ll receive instructions by e-mail.
I have never trained in my life. Is Blackburn Athletics for me?
Absolutely! Our concept is based on the principle that anyone can take our courses, regardless of your level. Our coaches are always on hand to guide you and offer alternatives if needed.
I am not sure if I have the level required to follow your training.
On the contrary! No matter what the theme of the day, you will always have your choice of load and number of reps. Our workouts are adapted to YOUR level.
This is my first visit. What do I need?
The beauty of our concept is that you don’t have to think about anything! Just bring your water bottle, shoes different from those you wear outdoors, and a towel; we’ll take care of the rest!
We ask you to arrive a few minutes before the start of the workout to give yourself time to change and to allow us to start the explanations on time.
What is the minimum age to train at Blackburn Athletics?
Membership & Policies
How does the referral program work?
Are you referring Blackburn Athletics to a friend? Locate your referral code on the home page of your Prio app, then share it with a new member. When purchasing their first membership, new members can enter your referral code in the discount coupon section of the purchase window in their customer account. You will then receive a $20 credit on your next purchase at Blackburn Athletics!
Can we share a subscription?
The only shareable membership is the 50 class card, as long as it is shared between people who live at the same address. To register a share, make sure to select the 50 class card and proceed to checkout in one of the accounts. Then, send us an email at info@blackburnathletics.com with the emails associated with the accounts that want to share the 50 class card as well as proof of residence for each of the people who will be sharing the membership.
Is it possible to book for 2 people?
Multiple bookings are not possible on the same account. To reserve a place on a course, you must have your own account. To create a new account for another family member, simply click here: FREE TRIAL
Can I suspend my subscription?
In the case of illness or injury, for example, you can suspend your annual membership a maximum of 2 times a year, for periods ranging from one week to a maximum of 2 months. The monthly payments stipulated in your contract are put on hold during the suspension period and are resumed at the end of the suspension. There is no need to request a suspension for your course cards, which automatically never expire.
I'd like to change my subscription. Is that possible?
You can upgrade your annual membership at any time at no charge (e.g. from a basic membership to a 2x/week membership). The new subscription begins for a new one-year period. You can also downgrade your annual subscription (e.g. from a 3x/week subscription to a 2x/week subscription). In this case, you will have to pay a cancellation fee ($50) for the first subscription, and then start the new subscription for a new one-year period.
I want to cancel my subscription. How do I do?
You may cancel your annual agreement within a period equal to or less than 1/10 of the term of the subscription free of charge. After this period, you may cancel your annual agreement for a cancellation fee of $50. For all subscription cancellation requests, please send us the cancellation form by e-mail to info@blackburnathletics.ca.
Special Considerations
I lack motivation / I don't have time to come to training.
Every week, a free yoga to BBA is offered. At home, of course, we won’t push you as much (and there you are), but even at home currently we’ll give you the motivation to come back!
I have a last minute problem. What do I do?
With 1 hour or 2 hours notice before the start of a class to cancel your booking without losing your booked class. To do this, log in directly to your Prio account which allows scheduled booking.
I'm pregnant / I recently gave birth / I had an injury. Can I still train at BBA?
Provided you have a GO from your doctor, our team of trainers is trained to suggest alternatives to any movement that may be problematic. Don’t hesitate to inform about your constraints, restrictions or injuries!
Can I bring my child / baby to practice?
Babies, if they are in their seats and stay close to you, are welcome in all our courses! It is strictly forbidden for children who do not stay in their seats to move around the training area.
Parent-child classes : Prio Fliip account. : How does the parent-child class work?
Discover our gyms
Ready to start your fitness journey? Visit one of our Blackburn Athletics centers and discover how we can help you achieve your health and performance goals.
Contact us
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